Returns & Refunds

Last updated: January 2026

Return policy

We accept returns within 30 days of delivery for unused items in their original packaging.

How to return

Contact our support team to initiate a return. We will provide a prepaid return label for defective or incorrect items.

Refunds

Refunds are processed within 5-7 business days of receiving your return. Original shipping fees are non-refundable.

Exchanges

We are happy to exchange items for a different size or color, subject to availability.

Non-returnable items

Opened or used consumable products, digital downloads, and gift cards are non-returnable.

Need help with a return? Contact support@colorpopstudio.com